What happens if something is refunded but youāve already taken the cashback out of the pot? Will it take the cashback amount from your main account?
Thanks! Good to hear itāll be improved for JA longer term, my wife is pretty unlikely to go in and actively activate offers, but would be doing spending at those places.
Looks great. One bit of feedback would be to change the order of the initial workflow. Selecting one retailer for cashback triggered the workflow for accepting terms and conditions etc. leaving me wondering if it would be possible to select other retailers. Fortunately, it was.
And like others on here, Iād love to see Amazon and Tesco added to the list.
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So far so good. The sign-up was pretty straightforward. I hesitated in the data sharing with third parties, but ultimately put my trust in Monzo when it says data will not and can not be personally identifiableā¦
Canāt wait to go shopping at lunch time!
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Would be great if the email and cashback āhubā could
explain how what you need to do to get the cashback? Is it certain amount, flex, standard etc? I obviously frantically mashed next through the flow to see the offers and missed all of that 
Edit. Ignore me thereās a T&Cs doc that Iāve missed, but I love me a high level summary
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I havenāt got an email or showing in the app after filling out the form yesterday 
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I didnāt get an email (which reading here is because I have marketing emails switched off), but it shows in the app so Iāve activated it. Now planning our next big order from Pets At Home 
The UI looks great, and it was very easy to activate offers etc.
Some suggestions would be to maybe have a consent in the sign-up form for an email to give specific consent for this one email and app notiifcation (as I didnāt get one of those either), and perhaps to reconsider placement in the app as I have to scroll waaaaay down to see it (I have my pots shown as a list and quite a few connected accounts).
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One question I have - all the offers say ā4 weeks left, expires July 12thā, with July 12th being the date youāve said you aim to launch more widely.
Whatās the plan from the team regarding this? Will you be trying to add new offers over this next 4 week period and going forward, such that thereās always a cycling of different businesses with cashback available? Will some of them simply renew on July 12th? Are some offers planned to be indefinite? Will there perhaps be times where there arenāt many offers and other times where there are lots, or are you aiming to always have a certain number available?
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Will this wider launch be across the whole customer base or will it be a wider - but still limited - sign-up process?
I need to know if I have to set an early alarm that day.
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Yes 
Probably not but we wouldnāt rule it out!
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itāll be wider but still limited. weāre going to try and figure out how to include the community as well on that day so stay tuned for updates
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some good offers to start with! 
As they are the dominent players, would they bother giving such a large chunk of money back to you? Do they need to? Do they have deals with other banks?
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Iām just going to leave this right here 
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Alarms are no good. If, like me, you check in early in the morning and not again till later in the day, you could still miss out if itās a limited, wider launch.
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What specific data gets shared with the retailer?
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Thankyou for clarifying and thankyou also for such a swift response.
I have had bank accounts with a range of organisations since 1974.
This level and this nature of engagement with customers by Monzo - and Monzo staff - should be cherished.
The benefits for all that this kind of open discussion about features, benefits, failings etc., should never be underestimated.
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Gonna have to be, I guess.
I have visited daily for nearly six years but, occasionally, have a life during the day 
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Its quite vague, but mentions transaction data, where you shop when etc