# Be part of our cashback pilot 🎉

**URL:** <https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816>\
**Category:** News & Updates\
**Created:** [12 June 2023 11:20 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816 "2023-06-12T11:20:24Z")\
**Posts on this page:** 20\
**Page:** 34

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**Author:** ![dinosm](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@dinosm](https://community.monzo.com/u/dinosm)\
**Post date:** [8 July 2023 18:08 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/831 "2023-07-08T18:08:38Z")

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Indirectly, by Ian fixing a couple of Spar purchases that didn’t work, so it does indeed cover them.

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**Author:** ![Nightpaws](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/nightpaws/32/71188_2.png) [@Nightpaws](https://community.monzo.com/u/Nightpaws)\
**Post date:** [10 July 2023 00:55 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/832 "2023-07-10T00:55:19Z")

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Ran head first into the cashback limit today, have to say that it’s a bit disappointing to make a decent sized purchase and have it cap out the cashback.

Wonder if there could be a slightly more flexible boundary on it like counting the last transaction that takes you over the cap (with a slightly higher cutoff) just to avoid having that disappointment when you go over the limit unexpectedly.

Finding out I could have saved a few more quid by waiting a day feels a bit meh in hindsight. Not the end of the world, just an observation.

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**Author:** ![BristolMatt](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/bristolmatt/32/25258_2.png) [@BristolMatt](https://community.monzo.com/u/BristolMatt)\
**Post date:** [10 July 2023 14:36 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/834 "2023-07-10T14:36:52Z")

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I’m very intrigued to see what comes next… hoping it isn’t going to be a massive disappointment.

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**Author:** ![JackO](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jacko/32/27514_2.png) [@JackO](https://community.monzo.com/u/JackO)\
**Post date:** [10 July 2023 15:17 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/835 "2023-07-10T15:17:28Z")

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Possibly was a risk to choose these offers to start unless they are similar to those that will be offered. I suppose to get feedback they needed offers lots would use. It also is a v limited trial.

I’d be pleasantly surprised if the offers were this good once it fully launches. I’m expecting something similar to Curve’s or Santander rewards.

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**Author:** ![Lewis730](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/lewis730/32/88365_2.png) [@Lewis730](https://community.monzo.com/u/Lewis730)\
**Post date:** [10 July 2023 16:30 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/836 "2023-07-10T16:30:40Z")

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I understand what you’re saying but that’s also not a Monzo problem? There’s a cap in place, if you want to maximise it every month then you have to be clever where and how you spend, it’s like any deal. It’s why I sign up to places with a birthday that’s only a couple of days away, wait till I get my discount email or voucher and then order.

If they started letting people go over on their last purchase “to avoid disappointment” then everyone would just save a massive purchase till last, game the system and it’d cost so much more for Monzo or whoever’s financing the deals, they’re going to want to protect against that.

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**Author:** ![Nightpaws](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/nightpaws/32/71188_2.png) [@Nightpaws](https://community.monzo.com/u/Nightpaws)\
**Post date:** [10 July 2023 16:47 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/837 "2023-07-10T16:47:10Z")

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I’m not saying ‘fix it now’ or ‘do it this way’ - just highlighting a potential thing that could come up based on my experience before Monzo roll it out to everyone with some of my thoughts.

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [10 July 2023 16:49 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/838 "2023-07-10T16:49:24Z")

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Most people are aware of how limits work, it’s not really confusing.

Making it so that your last transaction can go over makes it more confusing.

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**Author:** ![SajSabir](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@SajSabir](https://community.monzo.com/u/SajSabir)\
**Post date:** [10 July 2023 17:23 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/839 "2023-07-10T17:23:18Z")

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Came across this post so decided to post a quick comment.

Not seen the cashback feature on Monzo but will check it out, however I don’t like how where you spend your money is limited to partners that have signed up with Monzo.

I do like Chase’s cashback as it doesn’t restrict you to any particular retailer etc, also I even get cashback when using it abroad.

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [10 July 2023 17:26 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/840 "2023-07-10T17:26:03Z")

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Monzo is paying the cashback on the trial, but when live, it’ll be the merchants paying (happily be corrected on this).

Chase covers the cost on theirs I believe hence they can offer it on all transactions.

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**Author:** ![Chris\_R](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/chris_r/32/52490_2.png) [@Chris\_R](https://community.monzo.com/u/Chris_R)\
**Post date:** [10 July 2023 17:30 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/841 "2023-07-10T17:30:12Z")

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If it helps, cashback limits may be subject to change once live for all customers. But even so, I think it might be helpful to have a countdown showing how much available cashback is available in the 28 days rolling period - a bit like the other limits available in the app. Also showing how much has been earned in the same period. That way it’s more obvious when you’ll hit the limit if there continues to be one

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**Author:** ![thehamshackman](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@thehamshackman](https://community.monzo.com/u/thehamshackman)\
**Post date:** [10 July 2023 17:45 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/842 "2023-07-10T17:45:53Z")

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@SajSabir

The Monzo cashback is a trial, being funded, as far as we know, entirely by Monzo themselves, so limiting the range of retailers is fair, I think. I’m not part of the trail group so don’t know exactly what the range of retailers is. From reading this thread it would seem fairly extensive for such a trial.

But to be clear: This is not currently being funded by a partner sign-up

The engagement of Monzo staff on this thread, particularly helping sort out difficult Merchant issues is to be applauded. To me, at least, there seems to be a very genuine willingness to engage with customers to both monitor and learn from how the trial is panning out.

Information on any wider and/or incremental growth of the trial towards it being a fully-fledged offer will be coming in a few days time - I guess we’ll get some indication then on just how succesful the trial has been and how the machinery to make this all work has functioned.

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**Author:** ![SajSabir](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@SajSabir](https://community.monzo.com/u/SajSabir)\
**Post date:** [10 July 2023 17:55 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/843 "2023-07-10T17:55:02Z")

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I guess Chase are big enough to throw money at it to help build up customer numbers

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**Author:** ![PaulUK](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/pauluk/32/57221_2.png) [@PaulUK](https://community.monzo.com/u/PaulUK)\
**Post date:** [10 July 2023 19:03 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/844 "2023-07-10T19:03:32Z")

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Even the Chase offer has a bag of exclusions though.

It’s not 1% on **everything**

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**Author:** ![coffeemadman](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/coffeemadman/32/125134_2.png) [@coffeemadman](https://community.monzo.com/u/coffeemadman)\
**Post date:** [10 July 2023 20:01 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/845 "2023-07-10T20:01:44Z")

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True but it covers most everyday spending. Which is sort of how it markets it mostly.

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [10 July 2023 20:45 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/846 "2023-07-10T20:45:31Z")

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It depends hugely on the retailers though.

Someone (I can’t be bothered to scroll and check) hit the £20 limit at Morrisons very easily. That’s a £2k spend to get that with Chase!

Me, I’ve got £1.84 💸💸 so I’d have been much better off with Chase

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**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/125295_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\
**Post date:** [10 July 2023 20:49 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/847 "2023-07-10T20:49:20Z")

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@MrsW maxed out at £20 a few days ago and missed about £3 ‘extra’ (aka: with no limit, she’d have hit £23 by now)

I’ve got £8.34 so far in the same cycle. Kinda shows who’s tight and who spends.

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**Author:** ![Carlo1460](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/carlo1460/32/122202_2.png) [@Carlo1460](https://community.monzo.com/u/Carlo1460)\
**Post date:** [10 July 2023 20:56 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/848 "2023-07-10T20:56:49Z")

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I got about £9 odd over a week, but that was just trialling it, missed out on a few £ for buying from pets at home and then wondering why cashback didn’t come - didn’t activate it 🙃

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**Author:** ![HoldenCarver](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/holdencarver/32/32425_2.png) [@HoldenCarver](https://community.monzo.com/u/HoldenCarver)\
**Post date:** [10 July 2023 22:53 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/849 "2023-07-10T22:53:47Z")

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I hit the limit easily enough. Supermarket shops alone were probably good enough for it. I haven’t looked to calculate how much I ‘missed out’ on, no point in tormenting myself. Not least because the cap was clear from the very start, so I can’t claim surprise (I knew) nor unfairness (they couldn’t have been any more up-front).

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**Author:** ![projectfortytwo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/projectfortytwo/32/82645_2.png) [@projectfortytwo](https://community.monzo.com/u/projectfortytwo)\
**Post date:** [11 July 2023 07:46 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/851 "2023-07-11T07:46:57Z")

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> [@davidwalton](#):
>
> who’s tight and who spends

As a Yorkshireman I’d probably use the words “careful” and “profligate” 😂

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**Author:** ![iankent](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/iankent/32/70909_2.png) [@iankent](https://community.monzo.com/u/iankent)\
**Post date:** [11 July 2023 16:04 UTC](https://community.monzo.com/t/be-part-of-our-cashback-pilot/148816/852 "2023-07-11T16:04:59Z")

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Can anyone help me out here? 🙏

What’s 10 x £20? 🤔 🤑

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