If anything, it’s great that others are recognising the need to change and drive competition but I wonder how much they can match the transparency and speed that Monzo and others offer. I ditched HSBC who I’ve been with since I was 15 at the end of last year to go #fullmonzo, after realising just how hard they are to do business with.
Barclays are reactive, they’re introducing features that are popular elsewhere. I’ve yet to see them introduce something amazing and unique. Unless you count the ability to put tags on your bank statements(which I can see a use for some people) and having to enter your pin after 5 Touch ID log ins.
They’re my other account so it’s good they’re trying but I can’t wait to leave them
Barclays App is probably one of the best in terms of features and tools available but it still feels very sluggish and UX is not as smooth as most new banks.
I think they will always struggle to match or compete with likes of Monzo in terms of UI/UX.
So if a logo is wrong or missing this what they advise I am going to test this and see if they update a logo
A really useful feature showing payment perditions is so hidden in settings that most people will not even know about this.