Barclays Chat

Barclays should see it forever.

Odd for it to not be there then. He checked twice and it wasn’t there. And I checked the post code it was closed at

Has an anyone’s debit card updated to the new design in Wallet or Google Wallet yet?

Generally I’ve had a good experience in branch, it’s just the faff of getting seen to troubleshoot any issues.

Over the support, like with most of the banks I get a different answer depending who I’m currently speaking to.

Na still the OG.

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Haven’t really caught much on Barclays ways of working.

Direct debits - do you get notified on the day they’re taken? Anything ahead of time or just when the funds move?

Any notification when a direct debit is set up? Or just appear in your scheduled payments list?

Does this happen ahead of time or only from day of debit?

The app is a bit :wastebasket: and :snail: pace.

You get a notification saying “your direct debit of £Xxx was paid from account XXXX”

And they will appear in the scheduled payments list once set up. You also get an email saying a direct debit has been set up for account ending XXXX with the supplier name. Both these happen ahead of time

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Still only shows at the bottom on iPhone.

Can you swipe left and right?

Anyone’s Barclays app stuck on Face ID loop?

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Barclaycard app working fine. Don’t have Barclays app but pretty sure they are identical.

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Barclaycard worked fine.

Barclays app FaceID working ok here.

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Seems to be working now, albeit loops once.

Edit: nope playing up again.

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I only have Barclaycard but yes, it’s looping. Eventually it brought up the passcode entry dialog by itself.

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Yes I had a problem with this earlier. Stuck in an endless Face ID loop.

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Barclaycard app still looping on Face ID, but covering the sensor and using the pin as suggested above does work.

although the first time I did it the app crashed. Went back and tried again and it worked the second time.

Not sure if it’s connected, but I have had issues with one of the tiles not displaying correctly in the app for years, but the tile did display correctly once I got in. So maybe a small improvement in one area and a set back in another!

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Logged into Barclaycard app fine here.

Weird - glad it’s working in some cases. Just tried again and still no luck here, but given it’s accessible via pin it’s not really an issue.

I just turned off FaceID for now

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I did the same, working fine now.

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