Barclays/Barclaycard issue

UK Financial Chat
1

Hi :waving_hand: all!

my Barclaycard online PDF statements used to look like this

Monthly BarclayCard Statement_11-NOV-25 12031100 3
Monthly BarclayCard Statement_11-NOV-25 12031100 3595×841 74.8 KB

But they have changed to this without my consent

Monthly BarclayCard Statement_09-DEC-25 10031027 2
Monthly BarclayCard Statement_09-DEC-25 10031027 2595×841 66.5 KB

When I asked them to changed it back! I got told they can’t do it unless I change my Barclays statements to large print booklet where it’s just a booklet with my transactions& information in black & white Large print letters in a booklet not an actual statement!

I am not happy about this :enraged_face:

Is there anyway this can be done? Used to be able to do it before till very recently

2 Likes
2

So is your problem with the smaller size of the print?

3

The issue is I prefer the Top Picture &

They changed to normal Print without telling me

2 Likes
4

Tell them you want to make a complaint. I’d expect someone would either sort it out or guide you through the process.

5

What in the lord :joy:

Just use the app.

2 Likes
6

Do I use The app lol :joy:

o well I can’t get the large prints for barclaycard only