# Bank transfer to my Monzo account declined **URL:** \ **Category:** Help\ **Created:** [31 May 2018 04:46 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126 "2018-05-31T04:46:11Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ben77mc](https://avatars.discourse-cdn.com/v4/letter/b/a3d4f5/32.png) [@ben77mc](https://community.monzo.com/u/ben77mc)\ **Post date:** [31 May 2018 04:46 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/1 "2018-05-31T04:46:11Z")
Hi all, Yesterday my girlfriend went to transfer some money to me by using my account details and sending as a bank transfer. When she went to send however, a message popped up saying that The recipient (me) does not currently accept payments through the faster payment service. In the end she just used my [monzo.me](http://monzo.me), but I thought Monzo was signed up with faster payments? Copy of the message: ![image](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/7/8/788ae1a52309a195b16a4b6b76b0ad7e891bcd6b.jpeg) Thanks ---
**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\ **Post date:** [31 May 2018 05:00 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/2 "2018-05-31T05:00:33Z")
Monzo is not only able to send and accept Faster Payments but is a full direct participant at the very heart of the system. There should be no problems, so it is an issue with their banks internal systems. ---
**Author:** ![caspararemi](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/caspararemi/32/41893_2.png) [@caspararemi](https://community.monzo.com/u/caspararemi)\ **Post date:** [31 May 2018 06:43 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/3 "2018-05-31T06:43:03Z")
Which bank is it? If you let Monzo know through the in-app help section, they can look into it, there’s a team who are working on acceptance issues. ---
**Author:** ![ben77mc](https://avatars.discourse-cdn.com/v4/letter/b/a3d4f5/32.png) [@ben77mc](https://community.monzo.com/u/ben77mc)\ **Post date:** [31 May 2018 06:45 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/4 "2018-05-31T06:45:29Z")
Yeah I thought as much, I did try explaining this to her but it still didn’t manage to get through! The bank was Halifax ---
**Author:** ![redshift](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/redshift/32/36651_2.png) [@redshift](https://community.monzo.com/u/redshift)\ **Post date:** [31 May 2018 08:25 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/5 "2018-05-31T08:25:15Z")
I’ve done Halifax to Monzo transfers plenty of times. How strange. ---
**Author:** ![HoddzDJ](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/hoddzdj/32/52214_2.png) [@HoddzDJ](https://community.monzo.com/u/HoddzDJ)\ **Post date:** [31 May 2018 08:27 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/6 "2018-05-31T08:27:19Z")
Were the account details entered correctly? The Monzo sort code is 04-00-04. Seems obvious, but it has been known in the past. ---
**Author:** ![anon77734705](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anon77734705](https://community.monzo.com/u/anon77734705)\ **Post date:** [31 May 2018 18:40 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/7 "2018-05-31T18:40:07Z")
I’ve a feeling you’re trying to use the sort code 40-00-04 which is not ours and doesn’t accept Faster Payments 🙈 Please check the sort code is 04-00-04 > **40-00-04 Sort Code Checker** > > ![59](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/0/2/0275b3878dee0e297b59cf44f60286269a0d0619.png) ---
**Author:** ![anon16712584](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@anon16712584](https://community.monzo.com/u/anon16712584)\ **Post date:** [31 May 2018 19:30 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/9 "2018-05-31T19:30:27Z")
If only you could steal the 400004 sort code… got to love the mirrored nature! ---
**Author:** ![Chris\_R](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/chris_r/32/52490_2.png) [@Chris\_R](https://community.monzo.com/u/Chris_R)\ **Post date:** [31 May 2018 19:36 UTC](https://community.monzo.com/t/bank-transfer-to-my-monzo-account-declined/39126/10 "2018-05-31T19:36:40Z")
I have previously tried to send from Hfx and put in the 40 sortcode instead of the 04… it’s very easily done!!