AutoAid breakdown cover doesn't accept Monzo debit card payment

hi,

thought i should make a post highlighting that i couldn’t use my Monzo debit card to make a payment online for breakdown cover on the following website.

was a bit annoying having to use my credit card instead to complete the transaction.

Apologies if i should have posted this elsewhere

Thanks
Rob

Drop Acceptance@Monzo.com an email with the details and they will flag it up to MasterCard. Wether anything happens or not is another matter!

Hello Rob :wave:

This isn’t actually a Monzo problem its and AutoAid problem - you can read about why this happens here:

The best thing to do is email acceptance@monzo.com and they will try on your behalf to help AutoAid fix the issue.

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thanks glasgow and Codf - have sent an email to Monzo to see if they can push to resolve!

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