Atom Bank Feedback

Financial Chat Fintech Chat
23

I’ve recently set up a one year fixed saver with Atom

Took less than five minutes, created SO from Monzo each month, can leave it to mature

I couldn’t find many banks you could invest from as little as £50, instant creation & app based - Atom does all this

I was quite impressed but yes UX not the best but then how often do you need to look at a savings account?

24

You’re absolutely right (and I’m still saving with them). But still…:rage: (I’ll try to get out more :flushed:).

25

Not impressed with their FaceID on iPhone X - I created a savings account at 3am and now it will only recognise me if I’m laid in bed - not easy to do at work in the afternoon! Also, what’s with that weird oval overlay - why don’t they use the standard FaceID login? And I have to take my glasses off :frowning:

26

Not just me then…:flushed:

27

I just used the passcode for login - much easier…

28

I loved the setup and the app, I think it would be quite a good selling point to non-techs.

I love their interest rates. Though annoyed the high ones are limited as they don’t appear when I need them.

My major issue with the business is they’re a fire and forget service. You stick your money in and you check once every six months.

Unlike monzo as a full bank where you interact with the service 10 times a day.

I’d love monzo and atom to merge.

29

So you can access everything thru their app :wink:

3 Likes
30

I think this is the grand plan with marketplace? Hopefully :slight_smile:

2 Likes
31

I’ve never got face unlock to work on my Pixel which has a pretty good camera too. The voice unlock usually works though.

32

Any thoughts about the impact Marcus will have on Atom?

33

Right off the bat, I’d say instant access is a winner over Atom…and Faster Payments.

2 Likes
35

Ain’t that the truth :anguished:!!.

From day one it’s made me cringe. How the designers can feel content with that interface beats me. I can’t wait to extract my funds…

2 Likes
36

For me, Atom have the edge because despite being locked in (and the awful app) it’s got the better rates.

I’m looking forward to seeing what Monzo offer, I’ll take a small rate hit if I can keep the money in this app.

2 Likes
37

Agreed, Atom has distinguished itself since inception with market leading rates, though of course the trade-off is the lock-in.

1 Like
38

And the app :tired_face:

3 Likes
39

I think the app is there to ensure that only the truly committed will join :wink:

3 Likes
40

Well, that would explain it :grinning:

1 Like
41

I applied for a Atom Bank mortgage on Monday. They valued the property Tuesday and completed my Mortgage Offer earlier today. Quite impressed with the speed.

Shame about the app.

3 Likes
42

I too think the rates are what put atom ahead!

43

How are people doing with Atom recently?

I’ve been using for Short term stashes for everything I save up for the following year.

For example my car insurance fund is in there on a 6 month lock as is next year’s Xmas fund (I always try to be a year ahead.). The rates seem really good and yet, whilst I agree it feels like the app designer was on crack. The app is functional. Anyone else using, enjoying?

1 Like