# ATM Queries **URL:** \ **Category:** Monzo Chat\ **Created:** [14 September 2017 11:22 UTC](https://community.monzo.com/t/atm-queries/21191 "2017-09-14T11:22:35Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![anon77784011](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@anon77784011](https://community.monzo.com/u/anon77784011)\ **Post date:** [14 September 2017 11:22 UTC](https://community.monzo.com/t/atm-queries/21191/1 "2017-09-14T11:22:35Z")
Just got my current account card a couple of days ago, I can’t remember this behaviour from my prepaid card and just wanted to check… - PIN Change - I’m sure I got a notification when I did this on my prepaid, but when I changed the pin on the debit card, there was no notification. - Balance Check - I requested a balance and got a notification on my phone for a transaction of £0.00 from an ATM Thought I’d mention these. ---
**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\ **Post date:** [14 September 2017 12:01 UTC](https://community.monzo.com/t/atm-queries/21191/2 "2017-09-14T12:01:48Z")
This is a known issue and is coupled with problems displaying some transaction names 🙂 A fix has been promised soon… ---
**Author:** ![Drew58](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/drew58/32/61892_2.png) [@Drew58](https://community.monzo.com/u/Drew58)\ **Post date:** [15 September 2017 08:06 UTC](https://community.monzo.com/t/atm-queries/21191/3 "2017-09-15T08:06:40Z")
Did the balance check come up as don’t banks get charged for customers checking balances? I’m sure I read that cashzone do this as a default to generate more money. I’ve just worked a 12 hour night shift so can’t find the article. ---
**Author:** ![anon71178707](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@anon71178707](https://community.monzo.com/u/anon71178707)\ **Post date:** [15 September 2017 11:33 UTC](https://community.monzo.com/t/atm-queries/21191/4 "2017-09-15T11:33:14Z")
I just got my card through the post and went to my nearest ATM (a Barclays branch) to change my pin and check my balance. I received two notifications for withdraws of £0, one for changing the pin and one for checking the balance. ---
**Author:** ![anon93718513](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@anon93718513](https://community.monzo.com/u/anon93718513)\ **Post date:** [15 September 2017 11:44 UTC](https://community.monzo.com/t/atm-queries/21191/5 "2017-09-15T11:44:20Z")
Yup. As I said, these will be changed to actually show the action (balance check/pin change) along with fixing other issues with displaying transactions ---
**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\ **Post date:** [14 March 2018 11:56 UTC](https://community.monzo.com/t/atm-queries/21191/6 "2018-03-14T11:56:49Z")
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