ATM didnt give money but charged me for it

I went to take out £20 but it said i could not do this but got a notification on my phone saying it charged me £20 even tho i didnt get eny money out is there a way of getting a hold of someone who can help me get this sorted quickly

In-app chat.

Which is not chat. And, reportedly, can be hard to find.

Have a look in the app to contact them. That’s the thing to do.


If you tap on the transaction and then scroll to the bottom you should see ‘Something wrong? Get help’ link. Click that and see where it takes you

Have a read here

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