Ask A Monzonaut!

[DavGamble]

Hey! Missed this until now, really sorry!
So, as a whole we’re aware of where we went wrong and we’re working on improving it!

In complete honesty, im probably not the best person to answer this question, just because i dont have all the answers

with regards to Monzo plus, theres been looaaads of feedback and the product team are posting regular updates over in the new Monzo plus channel!

Monzo Plus - Weekly Update 27 September 2019

Monzo Plus - Weekly Update 26 September 2019 Hello again Firstly, I apologise for the delay getting this update to you. We had planned on posting yesterday but I was a little under the weather. Better now, so here’s your update! Thanks for your ideas and discussion on our first update earlier in the week. This week we had a couple of goals. Firstly, we wanted to make sure we addressed the frustration felt by existing Plus customers and ensure we had a plan for them moving forwa…

If i ever have more to add, i will return here though!