Has anyone used Monzo in Argentina so far? If so, please share your advice here!
Travelling with Monzo: The Americas
Monzo in Argentina - 2
Using my Monzo card around the world
Used the card in Peru, Bolivia, Chile, Argentina and Brazil in August / September. Generally worked as expected.
:peru: Monzo in Peru
:brazil: Monzo in Brazil
Monzo in Bolivia :bolivia:
Used the card to withdrawal cash in Mendoza from Citibank ATM, no problems. Did charge a fee though.
Currently in Buenos Aires; been unable to use the card at any cash machine. I’ve paid for my hostel with it but very few places out here accept master card. Almost all of the banks seem to run the same system on ATMs and it doesn’t like Monzo.
My guess is the ATMs that you’re trying to use aren’t chip & pin enabled.
If you’re an iOS user, with the latest version of the app, you can temporarily enable magstripe withdrawal support from within your app. Android app users need to send a message to customer support.
The default option of magstripe disabled is to reduce instances of fraud.
Or it could be you have not had your ID verified
Anyone found a bank that doesn’t charge ATM fees in Argentina. Using a Mastercard before I couldn’t find one anywhere in the country. The only way I heard to do this was with a Citibank account.
Generally works in stores.
I didnt ever find a cash point which didnt charge high fees to extract money (c. 5gbp) .
I also took two taxi journeys in Buenos Aires with Uber. The journeys should have been charged at 234 Argentine Pesos and 139 agentine pesos but they were actually charged as 234 US dollars and 139 US dollars. it put my account into a 237 GBP overdraught. Firstly i was surprised the card could go overdrawn but discovered for payments with no pre determined cost the merchant has authorisation to charge what it likes and you are responsible for the debt until the matter can be sorted. In terms of sorting it, Monzo were engaged and responded quickly but were powerless to do anything . It took a week for Uber to address the currency error.
I was hoping for a wider use of the card but shall confine it to instore purchases atleast for the short term.
In relation to jph’s question. Citibank have sold all of their banks to Santander so they dont have a direct presence in Argentina anymore.;even when they did it was very difficult to find an ATM which didnt charge as even ATM machines on the premises of Citibank often charged ( because of a jv arrangement; the culprit machines had more than one logo)
Many places take card and most places have offline card machines, pre-paid travel cards were normally declined.
Several places, such as Carrefour, key in the card number and CCV and make online payments at the till!
You have to sign every single receipt even if you have used your PIN.
Most places ask to see identity documents and add the ‘document number’ to the receipt. Some places are stricter than others, and do not want to accept drivers licences as ID.
Some places, and taxis, only take cash so it is generally good to have cash on hand.
Queues for ATMs are crazy long, and often only one out of several machines could be used for withdrawals.
Generally speaking it cost 175 Pesos to withdraw cash (approx £7) and you could get a maximum of 3000 Pesos.
The cheapest fee I found so far was in bank Santa Cruz. Which unfortunately you find mostly only in Santa Cruz province. Each withdrawal costed only around 114 pesos. Yesterday in Salta, I paid 202 pesos in atm nearby.