I am told by email from Monzo that I need to be on a version (2.63.0) or better, but the app doesn’t tell me what version it is (at least, I can’t find it), nor does google play store. Most apps include their version in the help in the app.
Right but have you selected to try the new navigation in labs? If not then new sign ups get it automatically and it’ll be rolled out to all users in the next few weeks
Ah Ha! Go to the Account tab first (which I hardly ever do), then there’s a profile link. I don’t think I have ever gone to that. I now see I am on 2.64.1.
I came to the blog because there was no help in Q&A that I could find, and the chat wasn’t available. “New navigation” is all news to me. How would I have known about it? No wonder the initial replies baffled me. I knew I had no photo, and didn’t see a cog anywhere.
I was simply responding to an email from Monzo saying what version I should be on. and struggling to find it. Not helped by Google Play which doesn’t say which version it is.
If Monzo had not told me to be on a specific version I would not have worried, but they did, so I was. The initial responses to my query indicated I was on a totally different app from the responders, which naturally worried me.
Thanks, but I’m not really interested in a new navigation. To me it’s a bank, with a tool. If it works, fine, I’ll use it. Warnings by email about being unable to use the app due to security changes naturally concerned me.