App stuck applying for business account

I have been trying to set-up a business account but am having issues. The app seems to be stuck in LTD company application and won’t allow me to go ‘back’ to set up a sole trader account. Is there a way around this? I don’t want a LTD business account. Have tried restarting the app but no luck.

Unfortunately there’s no way back or out of the set up flow

If you contact in app chat they might be able to help

Lol. Seriously?? Monzo overlooking this fairly significant app bug makes me question if having a business account with them is the right choice…

FYI this topic is over 7 months old. It may well have been fixed by now, but I have no way of testing.

It is not fixed as of now 27.11.2020

Then you’ll need to contact Monzo I’m afraid. We’re all customers on here so we can’t help you.

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