Issue: I just tried to approve an online transaction (insurance renewal) via the Monzo Android app, but about 300ms after the “Confirm your fingerprint” dialog appears, the “Touch Sensor” part of it is replaced with an “RSA private or public key is null” error.
Details to reproduce: OS: Android 9.0.5 Device: OnePlus 5T App Version: I’m a beta tester so presumably it’s a beta version, but the app version is hidden too well for me to able to find it.
Screenshots: The error vanished as soon as I tried the three-finger gesture to screenshot, but I have a video from my camera which is available on request.
Thanks. I’ll try that but I already approved the payment via SMS so I won’t be able to test whether it worked until I find myself in a similar situation again, which probably won’t happen any time soon.