The points I get using the Amex outweigh the fee usually. Vast majority of stays have a cashback offer attached as well and are often pre-paid not flexible.
So I cancelled a pre-order that I’d used my AMEX for and the pending transaction has gone off my transactions list but the amount is still not available, it’s been almost a week now, is this normal?
I’ve had this happen with Amex once or twice but only for a few days at most, never a week. Might be best to contact them.
I suspect it could still be pending in the background. My Apple preorder disappeared but then reappeared again when it settled. It’s not a new transaction as the date matches etc.
I say a week but I just checked and I cancelled the order on the 16th this Monday ha, so it’s been 4 working days if you count Tues - Fri.
I’ll see if it disappears Monday or Tuesday next week, if not I’ll phone them.
I only noticed because I paid my balance off yesterday and my available isn’t the usual.
Amex balance down for anyone else, or just me?
Edit: working again
If one cancels / downgrades from Gold or Platinum, does Priority Pass get cancelled immediately? I downgraded from Plat to the free card a few months ago, and I know that I get to keep my hotel statuses until the end of the membership year.
I thought PP gets cancelled instantly, but when I log into the app, it shows as membership expiring January 2026… I am travelling next month unexpectedly, and would welcome lounge access. Do I try?
Be the guinea pig and report back
Isn’t the PP linked to the actual Gold or Platinum card, so I wonder when you go to scan the PP QR code computer will say no.
Could well be.
I’m being told I can’t upgrade to Gold for a year and I don’t want to do a fresh application while my mortgage goes through. I could re-upgrade to Plat but that feels excessive.
But then I have to sit in the airport like a commoner.
Anyone ever used “plan it”?
Not when you have to pay for it, no.
Too expensive
Nah … Flex is free for 3 months, so just use that instead!
Looks like Amex are changing their travel insurance provider from AXA to Europ Assistance from 1 Jan 2025.
Saw it in the app, never heard of them before.
Trustpilot reviews seem a bit ehh, lower rated than AXA
Price goes up, benefits go down. Yay.
I think we should stop using Amex because they’ve got 1.6 stars.
Fair enough, hard to evaluate a company I’ve never heard of without using trustpilot reviews though
Trustpilot is the worst place to get a good idea of a company.