I have my Monzo Card added to my Amazon account. I just wanted to add a credit card too. So I can buy things on my credit card without going overdrawn on my Monzo account.
Anyhow, went on the app and went to your payments, add new card and nothing shows up to add a new card (the image above) went on safari on my iPhone to try via safari and still the same situation.
So I go to Amazon live chat and explain and they try a few things and then insist on calling me to fix this issue. I was like ok.
They call me and tell me what do. Again this doesn’t work. So they begin asking for my expiry date on my card….I gave it them. Then asking for the long card number and I’m like woaaaaahhh. I do not feel comfortable giving you my card details. They advise me that I’m unable to add an alternative payment onto the system, so they can do it from their end instead but I will have to give them my card details.
I again was like no sorry, I do not feel comfortable in giving you my card details. She was trying to convince me that she was a genuine Amazon member of staff and tried to get my card number off me again, and I declined again.
Anyway. She seemed a little miffed that I wouldn’t give her my card details and I said I would just leave it and that was pretty much it. However she was quite persistent.
Am I just being over cautious or did I do the right thing? Are Amazon allowed to ask you for your card details over the phone etc?