Hi Dan. I raised it via the dispute option in the app and sent copies of the cancellation emails. I understand what you are saying but it’s disappointing how it’s gone from instant to 7 days.
It would be nice for Monzo to acknowledge they are working on it and not just feel you are not going to get a response back. I don’t want to wait up to 7 days to find they need more info from me and have to wait again. 
I’ve recommended monzo in the past based on their ability to release holds easily in app… it’s a great pity they’ve removed that feature.
Thanks - I totally understand that! I’ll make sure this is fed back to the team for you 
Hello I have a problem with my e-mail and my bank card
What problem?
You’ll need to be more specific if you’d like some help. Describe what you’re trying to do, what the error is and what you expected 
I cancelled an amazon order today about 2 hours after ordering and got the money back instantly into my Barclays . There was an option to choose a reason for canceling however it wasn’t mandatory
I don’t understand what the delay coming back to Monzo is then. I cancelled in about 20 mins.
It does state it could take up to 5 days though to be fair
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