Account Verification - no internet connection error

Hello I’m trying to submit and all I get is a msg : no internet connection and that I should try later. I’m using iPhone 6s iOS 11 beta any ideas how to fix this ?

1 Like

Are you connected to the internet? :upside_down_face:

1 Like

Yes I am connected. I’ve tried wifi and mobile data. No success :frowning:

Try deleting and reinstalling?

Reinstalling is good next step, but if this fails… You need to email help@monzo.com and explain the problem if reinstall didn’t help - they’ll let you know what you can do to get verified.

1 Like

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.