# Account not be verified **URL:** \ **Category:** Help\ **Created:** [25 March 2021 10:07 UTC](https://community.monzo.com/t/account-not-be-verified/115515 "2021-03-25T10:07:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jesso8](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@Jesso8](https://community.monzo.com/u/Jesso8)\ **Post date:** [25 March 2021 10:07 UTC](https://community.monzo.com/t/account-not-be-verified/115515/1 "2021-03-25T10:07:50Z")
I have tried to open a Monzo account and for while not this has been stuck on verification page does anyone know how I go about fixing this I have emailed Monzo I have had no reply ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 March 2021 10:09 UTC](https://community.monzo.com/t/account-not-be-verified/115515/2 "2021-03-25T10:09:19Z")
In what way is it stuck? Are you saying that you’re simply waiting for your account to be verified? If so that can take anywhere from hours, days and up to 2 weeks so you just need to be patient. ---
**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\ **Post date:** [25 March 2021 10:12 UTC](https://community.monzo.com/t/account-not-be-verified/115515/3 "2021-03-25T10:12:03Z")
> [@Verifying my account](https://community.monzo.com/t/verifying-my-account/115398/5): > > FYI Opening a current account with us How quickly do we open personal current accounts? We give customers an account number and enable them to start paying into the account: The same day, for 86% of customers On average, in 1 day; and Within 12 days for 99% of customers Note: These figures are based on the time taken from receiving all the information and documents we ask for on this page, in a case where we don’t need any further information or documents to open the account. ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 March 2021 10:19 UTC](https://community.monzo.com/t/account-not-be-verified/115515/5 "2021-03-25T10:19:27Z")
Rude lol. It’s a quote from the Monzo website that you clearly haven’t read, so I would say that it’s you that doesn’t know what they’re talking about 😉 > **[Information about our Personal Current Account Services](https://monzo.com/information-about-current-account-services/)** > > The Financial Conduct Authority requires us to publish the following information about our personal current accounts ---
**Author:** ![Anarchist](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/anarchist/32/27895_2.png) [@Anarchist](https://community.monzo.com/u/Anarchist)\ **Post date:** [25 March 2021 10:20 UTC](https://community.monzo.com/t/account-not-be-verified/115515/6 "2021-03-25T10:20:56Z")
> [@Jesso8](#): > > does anyone know how I go about fixing this I have emailed Monzo I have had no reply I don’t think there is anything you can do but email Monzo and wait. You could try calling, but I’m not sure that you’d get any more joy that way. ---
**Author:** ![Jesso8](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@Jesso8](https://community.monzo.com/u/Jesso8)\ **Post date:** [25 March 2021 10:21 UTC](https://community.monzo.com/t/account-not-be-verified/115515/8 "2021-03-25T10:21:33Z")
Okay thank you for you help ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 March 2021 10:21 UTC](https://community.monzo.com/t/account-not-be-verified/115515/9 "2021-03-25T10:21:34Z")
What’s wrong with telling you to be patient? You can’t speed up the process, so all you can do is wait. ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 March 2021 10:22 UTC](https://community.monzo.com/t/account-not-be-verified/115515/11 "2021-03-25T10:22:50Z")
Haha I know right. Imagine asking for help and then attacking those who give answers 😆 ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 March 2021 10:23 UTC](https://community.monzo.com/t/account-not-be-verified/115515/14 "2021-03-25T10:23:56Z")
Bye 👋 Thank you for stopping by. Your contributions to the community have been invaluable. ---
**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\ **Post date:** [25 March 2021 10:27 UTC](https://community.monzo.com/t/account-not-be-verified/115515/15 "2021-03-25T10:27:53Z")
That £500 bonus makes people think funny. ---
**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\ **Post date:** [25 March 2021 10:33 UTC](https://community.monzo.com/t/account-not-be-verified/115515/16 "2021-03-25T10:33:41Z")
Want me to knock up a ‘Rude’ badge? (currently working on the ‘First post Flag’ badge) ---
**Author:** ![MattN](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/mattn/32/77388_2.png) [@MattN](https://community.monzo.com/u/MattN)\ **Post date:** [25 March 2021 11:18 UTC](https://community.monzo.com/t/account-not-be-verified/115515/18 "2021-03-25T11:18:47Z")
I can see this conversation becoming an “Internet Drama” song on TikTok 😂 ---
**Author:** ![Paddiewack](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/paddiewack/32/89937_2.png) [@Paddiewack](https://community.monzo.com/u/Paddiewack)\ **Post date:** [25 March 2021 11:21 UTC](https://community.monzo.com/t/account-not-be-verified/115515/19 "2021-03-25T11:21:22Z")
I’m reminded of the age old phrase “good manners cost nothing”! The instigator of this post would do well to adhere to that mantra if he wants people to help and advise. ---
**Author:** ![Paddiewack](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/paddiewack/32/89937_2.png) [@Paddiewack](https://community.monzo.com/u/Paddiewack)\ **Post date:** [25 March 2021 11:23 UTC](https://community.monzo.com/t/account-not-be-verified/115515/20 "2021-03-25T11:23:44Z")
Lol ---
**Author:** ![ysconhb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ysconhb/32/83048_2.png) [@ysconhb](https://community.monzo.com/u/ysconhb)\ **Post date:** [25 March 2021 11:30 UTC](https://community.monzo.com/t/account-not-be-verified/115515/21 "2021-03-25T11:30:18Z")
> [@Paddiewack](#): > > I’m reminded of the age old phrase “good manners cost nothing”! Perhaps your official forum role could be to on a semi regular basis remind that phrase to everyone who receives one of @davidwalton’s rude badges. Unfortunately I tend to find being a recipient of the rude badge goes hand in hand with the ‘skin thicker than a rhinoceros’ badge so it’s incredibly difficult to get understanding… ---
**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\ **Post date:** [25 March 2021 11:31 UTC](https://community.monzo.com/t/account-not-be-verified/115515/22 "2021-03-25T11:31:08Z")
![6](https://global.discourse-cdn.com/monzo/original/3X/1/a/1a2d10fbc354cfd8b3de68f5b2b29d08baed67e7.png) ---
**Author:** ![Paddiewack](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/paddiewack/32/89937_2.png) [@Paddiewack](https://community.monzo.com/u/Paddiewack)\ **Post date:** [25 March 2021 11:35 UTC](https://community.monzo.com/t/account-not-be-verified/115515/23 "2021-03-25T11:35:03Z")
Forum role accepted ! ---
**Author:** ![ysconhb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ysconhb/32/83048_2.png) [@ysconhb](https://community.monzo.com/u/ysconhb)\ **Post date:** [25 March 2021 11:39 UTC](https://community.monzo.com/t/account-not-be-verified/115515/24 "2021-03-25T11:39:03Z")
The fact that it can be awarded multiple times makes me suspect a few people would end up with more badges than a North Korean military officer… ![image](https://global.discourse-cdn.com/monzo/original/3X/3/6/36e2711460a7568294f514c1806ce906200dd5e9.webp) ---
**Author:** ![mirodo](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/mirodo/32/78751_2.png) [@mirodo](https://community.monzo.com/u/mirodo)\ **Post date:** [25 March 2021 11:39 UTC](https://community.monzo.com/t/account-not-be-verified/115515/25 "2021-03-25T11:39:11Z")
> [@Jesso8](#): > > however I don’t think you know what your talking about > [@Jesso8](#): > > I think it was highly rude Can we have an “Oh, the irony!” badge as well please, @davidwalton ? ---
**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\ **Post date:** [25 March 2021 11:52 UTC](https://community.monzo.com/t/account-not-be-verified/115515/26 "2021-03-25T11:52:05Z")
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