Hi guys,
Hope u all can help me here cuz I can’t get access to my application since this morning,and I desperately need my account for payments…
So what actually happened is ,
I installed the monzo app to my new phone
And trying to log in as normal ( I am using monzo since day one ,never had this issue).
And typing my
Email but they don’t send me to my email absolutely nothing like a confirmation email.
I write down. To help/monzo, but unfortunately they didn’t give me normal answer and they didn’t really help me .
Thanks a lot if anyone can help me down
Cuz I am stuck and need my account
Can you access your account by using a browser on a computer (on which you can also access your email) and go to web.monzo.com & click/tap on ‘Continue to login’?
There may be a rule/filter in place that you are unaware of which is stopping the receipt of the Monzo-generated ‘magic link’ email.
Alternatively, contact Monzo (help@monzo.com) to request a change of email against your Monzo account - changing from the current GSuite email account to a different, personally controlled email account.