# About the General Chat category

**URL:** <https://community.monzo.com/t/about-the-general-chat-category/8333>\
**Category:** General Chat\
**Created:** [24 April 2017 14:57 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333 "2017-04-24T14:57:29Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![anon50039658](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@anon50039658](https://community.monzo.com/u/anon50039658)\
**Post date:** [24 April 2017 14:57 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/1 "2017-04-24T14:57:29Z")

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Off-topic threads that don’t fit anywhere else.

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**Author:** ![anon98577380](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@anon98577380](https://community.monzo.com/u/anon98577380)\
**Post date:** [19 May 2018 16:38 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/2 "2018-05-19T16:38:44Z")

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hi! can I move my money to monzo card through my account?

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**Author:** ![Manik1](https://avatars.discourse-cdn.com/v4/letter/m/9fc29f/32.png) [@Manik1](https://community.monzo.com/u/Manik1)\
**Post date:** [3 October 2019 06:21 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/3 "2019-10-03T06:21:12Z")

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Hi my name is Manik Datta and I’m a fintech enthusiast. Wanted to know about how you track the real time location of spends if the user doesn’t have his/her phone on them or if their phone location is switched off.

Looking forward to your reply.

Thanks.

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**Author:** ![simonb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/simonb/32/78198_2.png) [@simonb](https://community.monzo.com/u/simonb)\
**Post date:** [13 November 2019 15:09 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/4 "2019-11-13T15:09:10Z")

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Split this topic on 13 November 2019 15:09 UTC

A post was merged into an existing topic: [Simple Questions Thread (Newbie friendly 🙂)](https://community.monzo.com/t/simple-questions-thread-newbie-friendly/39161/978)

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**Author:** ![Missgeorgialoo](https://avatars.discourse-cdn.com/v4/letter/m/e47c2d/32.png) [@Missgeorgialoo](https://community.monzo.com/u/Missgeorgialoo)\
**Post date:** [23 January 2020 11:47 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/5 "2020-01-23T11:47:36Z")

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Hi basically I created a Monzo account and for some reason the account has been disabled and I need it I’m in need off a bank account is there anything what can be done please?

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**Author:** ![DanTudorache](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@DanTudorache](https://community.monzo.com/u/DanTudorache)\
**Post date:** [16 September 2020 23:42 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/6 "2020-09-16T23:42:20Z")

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Hi my name is Ana Tudorache and I need help my account was close because my balance is 0,00 i start working and I have to receive my payment in this account please how to do to open the same account? Please I need help urgently

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**Author:** ![Anarchist](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/anarchist/32/27895_2.png) [@Anarchist](https://community.monzo.com/u/Anarchist)\
**Post date:** [17 September 2020 08:21 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/7 "2020-09-17T08:21:56Z")

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If you closed your account, email [help@monzo.com](mailto:help@monzo.com)

If Monzo closed your account, you’ll need to open an account elsewhere.

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**Author:** ![bbio297](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@bbio297](https://community.monzo.com/u/bbio297)\
**Post date:** [23 April 2025 09:08 UTC](https://community.monzo.com/t/about-the-general-chat-category/8333/8 "2025-04-23T09:08:29Z")

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Hi,

I requested for a Monzo card for my son, and i have moved from Huddersfield to Newcastle, but i got a mail that the card will be delivered to Huddersfield.  
How can fill a form for a change of address please?

Thank you.
