That’s a little disingenuous to some of the Monzo staff here, I do think that @_lewis in particular has done a great job of keeping us up to date around integrations with other banks as have others.
I do agree with the sentiment however that as a paid feature, it should be standout to other free offerings, and I’ve said in the past do Monzo want to be a bank with a budgeting/open banking app or vice versa.
Because you can’t in my books be both. You can either build out a world class banking app and the complexities that it provides, or a world class budgeting and open banking app. You can’t do both.
Well that’s true. The implementation is much better than other aggregation apps apart from the connections themselves. I would not complain much if this weren’t a paid feature. I would not complain about the barclaycard connection either, if support hasn’t told me to ‘contact Barclays’ on this matter.
I understand that business priority is to rollout new features which most people here would not appreciate (expensive pensions or accounts for kids etc) but support of existing functionality has to be a priority if customers are already paying for it.
Virgin is the only credit card you can use in EU without fees and earn points. Nothing matches it.
To be fair to Monzo, I don’t think the Virgin issue is all one side. Virgin’s integrations leave a lot to be desired everywhere that I have seen them. I can’t remember what app I was in the other week but I saw Virgin current accounts listed, and clicked through, only to find that it’s not actually virgin current accounts - or at least not their current range of current accounts, but their legacy current account products which isn’t migrated onto their new platform.
Virgin still have legacy platforms and products all over the shop. I thought it would get better with the whole Clydesdale merger, and it has somewhat, but it’s still so fragmented. I am acutually surprised that anyone bothers to offer any intergrations with them at all
I just asked support, and after being transferred to what I assume was actually the right team, the agent said they know about this issue and have contacted Barclays about it, so it’s a waiting game.
But it would be so helpful to have a status page or something in the app acknowledging there is an issue and it is being looked in to even if there’s no estimate on if/when it will be fixed.
Just had my Chase accounts expire. I thought we are advised in advance before expiry to renew? Is there any way to see how many days are remaining on the various connected accounts?
Thanks for the info and I think you may be right. I’ve looked throughout the app and there’s no ability to check how many days are remaining. In the past I’ve been alerted to renew but this was an immediate cut off.
OK found it thanks. It doesn’t give a countdown of the days left which is what Snoop provides. Seems that my connection was renewed on 5.9.2024 and then I was cutoff on 10.9.2024 (5 days). Obviously some glitch. If I find out what is was I’ll post the explanation.
