Perfect - i only care about credit cards 
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Yep the Virgin credit card is the only one missing for me in connected accounts. Good news.
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https://reddit.com/r/monzo/s/XXFyWTxkAL
Chase there now?
Not for me, even with the extra labs accounts.
Sorry, I just noticed it’s in the Add money section, not open banking connections.
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Mine refuses to load the transactions. I’ve spoken to support who say it’ll be weeks to solve it despite it being solved before during my Plus trial. Not sure what to do from now…
Is there any news on virgin credit coming to labs?
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Hey Jimmy 
We made some progress on Virgin credit cards, we’ve now register a client with them, this allows us to talk to their API.
We’re able to create a consent, this is what the customer needs to approve within the Virgin app/website to allow access to the account data. And we’re successfully redirecting to Virgin and getting redirected back to the Monzo app.
This is where we run into a problem with some data we get back from them in the redirect uri, we’ve raised it with them. They’ve stated others have the same issue and they’re working with a partner to fix it, there’s no timeline at the moment.
Sorry that the progress has been slow going, but hopefully we won’t run into too many more issue with the rest of the integration.
Thanks
Lewis
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Sounds like the similar issue i have with them on Emma and Snoop…as mentioned above. That one’s been like it for months
I’ve just enabled the “External Accounts Customisation” Labs feature and I love it. Having the other accounts pinned at the top and styled with the bank branding is just what I wanted. Great work on this, Monzo team.
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Interesting bug with the new feature - I’ve noticed sometimes the accounts are in the wrong order. Or more, the branding is correct but the names are wrong (and some are duplicated). Its even put Barclaycard on the Monzo account 
If I go back to the edit the list of accounts, they’re in the correct order, and if I just hit Done they show again correctly in the list of balances.
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I’ve opted in to this on labs but nothing changes and I don’t get an option to pin, where should it show?
Even clicking the find out more in the feed doesn’t do anything
You have to have one, or more, connected (external, non-Monzo) accounts and then enable the ‘External Account Customisation’ toggle in Labs. Then…
In the ‘Home’ tab, scroll down to ‘Accounts’ and tap on the 3 dots to the right of the ‘Accounts’ heading. Then tap on ‘Edit layout’ and tap&drag the required accounts up & down between the ‘Pinned accounts’ and the ‘Other’ sections using the right-most ‘two-lines’ (positioning) icon.
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Thank you that worked perfectly, don’t know why I couldn’t figure it out 
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At some point, there was an option from my pinned Amex account to launch the Amex app (from the three dots menu at the lower right of the pinned card).
This has now disappeared. Can we have it back, please?
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It would be useful if we can change the account name when it comes in from open banking rather than just seeing an accojnt number.
I have an issue with my connected Amex account incorrectly showing a credit balance as a debit balance. Has anyone seen this before? I have tried removing and re-adding it.
(This should be +£157.44)
The consequence is that it throws off my balance in Trends. It’s not a major issue, since I don’t often have a credit balance. But for as long as I do, it’s a bit annoying.
I raised it with support, but was told it was nothing to do with Monzo and that I had to speak to Amex (which I can’t see myself having any luck with).
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My credit balance shows as a negative balance too … Transactions in trends are correct though…
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This should be fixed! Let us know if you see any issues…particularly as you have more connected accounts than most 