# £3k annual ATM limit whilst travelling

**URL:** <https://community.monzo.com/t/3k-annual-atm-limit-whilst-travelling/6365>\
**Category:** Travelling with Monzo\
**Created:** [15 October 2016 22:08 UTC](https://community.monzo.com/t/3k-annual-atm-limit-whilst-travelling/6365 "2016-10-15T22:08:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon57844161](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon57844161](https://community.monzo.com/u/anon57844161)\
**Post date:** [15 October 2016 22:08 UTC](https://community.monzo.com/t/3k-annual-atm-limit-whilst-travelling/6365/1 "2016-10-15T22:08:42Z")

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So I’ve had my card since February and mainly wanted it because it seems like a great travel card - and it is.

I’ve been travelling since June and won’t be back in the UK until Christmas however, I’ve apparently reached my £3,000 annual ATM withdrawal limit? I’ve spoken to support and was told it’s just my monthly limit that I’ve reached, but the app says different.

£3,000 seems incredibly low for an annual withdrawal limit when you’re pitching Monzo as a card to use whilst travelling. I’m sure there’s a reason but I would have loved to have known before setting off so I could have brought a backup card for this situation. I also wouldn’t have used my card as much to withdraw cash in the UK which would have prevented/delayed this issue.

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**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\
**Post date:** [15 October 2016 22:25 UTC](https://community.monzo.com/t/3k-annual-atm-limit-whilst-travelling/6365/2 "2016-10-15T22:25:42Z")

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This isn’t going to help you now but..

> [@anon57844161](#):
>
> £3,000 seems incredibly low for an annual withdrawal limit when you’re pitching Monzo as a card to use whilst travelling

This is why the limit is set where it is -

> [@£1000 monthly ATM Limit](https://community.monzo.com/t/1000-monthly-atm-limit/2298/17):
>
> The ATM withdrawal limit is a measure to cap our exposure to fraud losses. Criminals often use prepaid programs like ours to turn stolen card numbers into cash. Many apologies for the inconvenience this causes all legitimate users in the meantime slight_smile

And Monzo are working to get the limits increased -

> [@ATM Limits](https://community.monzo.com/t/atm-limits/4269/10):
>
> The daily limits should be correct and we’re updating the terms to reflect the current state for other limits. At the same time, we’re also looking at getting the limits raised slight_smile For sure, after the beta they’ll be much higher!

As for

> [@anon57844161](#):
>
> I would have loved to have known before setting off so I could have brought a backup card for this situation

the limits have always been in the [T’s & C’s](https://monzo.com/terms/) & as you pointed out, they’re now in the iOS app too -

> **[New Monzo Update: Limits on iOS](https://monzo.com/blog/2016/09/12/1-6-3/)**
>
> A new Monzo update which brings the Limits page to iOS...

I try to avoid withdrawing money from my Monzo card, as it’s much more difficult to categorize my spending accurately & you lose the merchant, time / date etc. data. Having said that, I’m still at risk of hitting the annual limit so they do seem pretty low.

It’s not [that long](https://trello.com/c/aWI8hji5/17-launch-the-full-bank) until the current accounts / debit card launches with the increased limits. I don’t think you have a lot of options in the meantime, although it’s worth seeing what the support team say.

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<div class="post-metadata">

**Author:** ![anon13662639](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@anon13662639](https://community.monzo.com/u/anon13662639)\
**Post date:** [8 December 2016 19:17 UTC](https://community.monzo.com/t/3k-annual-atm-limit-whilst-travelling/6365/3 "2016-12-08T19:17:47Z")

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> [@Launching Monzo.me!](https://community.monzo.com/t/launching-monzo-me/6883/11):
>
> Tom says at the beginning of the demo that the bank will be launching in spring / summer of next year so there won’t be a Q1 launch

As theres going to be a longer timeline… Will the cash limits be raised ??

I almost hit my monthly limit in 5 days travel recently, in fact I put the Hotel onto the card not cash (at a +2.5%) in part because otherwise I wanted to lower the monthly… That was a bit of a special case, and expect not to be using the card for cash for a couple of months now.

However if the process drags into Q2, its easy to see the lifetime limit not lasting.

Or can we request a cash limit raising manually ??
