Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 14 May 2018
Merchant Data Corrections 1791 21 November 2019
Help - App Crashes! 3 21 November 2019
Joint accounts help, partner doesn't show 3 21 November 2019
Monzo Card for Purchasing Petrol Abroad 4 20 November 2019
Contacts 6 20 November 2019
Can't chat to anyone on the app 2 20 November 2019
Can't login! 26 20 November 2019
Salary sorter 11 20 November 2019
Incoming payments - what day should they appear? 4 20 November 2019
Submitting sign-up verification code shows an error. 2 19 November 2019
I need Help 17 19 November 2019
Log in always asks for email? 7 19 November 2019
Auth problems with National Lottery 9 19 November 2019
[Android] Keyboard issue when moving money to pot 53 19 November 2019
Payment gone through twice 24 19 November 2019
Apple Pay & G-Pay on Monzo.me 6 19 November 2019
Need advice, cifas cat 6 marker. can I get a monzo current account 94 18 November 2019
In person card transactions showing up as online 6 18 November 2019
Google Play refund issue 3 18 November 2019
Interest rates not displayed 7 18 November 2019
Shared tab doesn’t show 8 18 November 2019
Budgets not calculating correctly 11 17 November 2019
In App Help Live Chat 9 17 November 2019
Can't register in the app 15 17 November 2019
[iOS] Joint account withdrawal feed entry 9 17 November 2019
Unauthorised Transactions wait time is appalling 25 17 November 2019
IFTTT/Monzo/Strava/Cycling question 19 17 November 2019
Closed Account -email confirmation request 3 17 November 2019
Tesco not accepting Monzo 35 17 November 2019