Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 14 May 2018
Can't log in to app 6 18 September 2019
Merchant Data Corrections 1618 18 September 2019
HELP?! Should I go #fullmonzo? I'm very paranoid about doing so 23 18 September 2019
Sage Online Services 9 18 September 2019
No card order found 9 18 September 2019
No notifications, money deposits or in app chat 5 18 September 2019
Pin change out of UK 2 18 September 2019
[Android] Dragging / swiping advert bar displays incorrectly 1 17 September 2019
Coming Back 7 17 September 2019
Edit standing order from CASS 13 17 September 2019
My deposit hasn’t arrived yet 6 17 September 2019
Impossible to access information in the app after advert 5 17 September 2019
CASS switch not brought over OD 24 17 September 2019
Splitting your monthly salary 9 16 September 2019
Monzo problems 10 16 September 2019
3D Secure Autofill (iOS) 20 16 September 2019
"Connect your credit card" option not for everyone? 13 16 September 2019
[Android] - Misleading text in Pot - banks transfers to other banks can be made from Pot but main account balance deducted 7 16 September 2019
Depositing Cash 4 16 September 2019
Name order in bank transfers 8 16 September 2019
[iOS] International payment screen prefers recipient over value 3 16 September 2019
[iOS] Updated App and now I can't verify Phone Number 4 16 September 2019
Commited spending affecting spending money 2 16 September 2019
Does Monzo for Android use 'Google Play services'? 11 15 September 2019
Cannot verify telephone number on app 10 15 September 2019
I need help! 3 15 September 2019
Error when authenticating mobile phone when logging in 11 15 September 2019
Tesco - potential double charge 12 15 September 2019
❌ Card not being processed on marriott.com 8 15 September 2019