Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 May 14, 2018
Monzo & IFTTT - Support Thread 355 May 27, 2019
Delays with Savings Pot transfers 5 May 27, 2019
Is there something wrong with pots? 6 May 27, 2019
Slow Response Times are Back? 38 May 26, 2019
Can’t Get into Monzo - BUG? 11 May 26, 2019
Jailbreak detection of Monzo app? 7 May 25, 2019
Can't log into the app 12 November 5, 2018
Massive Delay Updating Pots 34 May 25, 2019
Battery drain in Android 2.28.1 11 May 25, 2019
Merchant Data Corrections 1381 May 24, 2019
:white_check_mark: [monzo.me] Can't make payment 15 May 24, 2019
Using Monzo in Costco 21 May 24, 2019
Monzo Plus - Add ons post setup 5 May 24, 2019
[iOS] Pot transactions initially garbled for joint holder 1 May 24, 2019
Triple charged for a declined transaction 19 May 23, 2019
[monzo.com] "Earn money on your money" is awkward 19 May 23, 2019
Monzo plus card 5 May 23, 2019
Roundup not working properly? 28 May 23, 2019
Monzo loans, now unavailable? 13 May 23, 2019
Unauthorised transaction 12 May 23, 2019
My Monzo App isn't working 12 May 23, 2019
Unable to pay for airline ticket with Monzo card 22 May 23, 2019
Iban 2 May 23, 2019
Reopen closed account (from this year) 6 May 23, 2019
Changing payment/contact names 3 May 23, 2019
Bank transfer from monzo to monzo 34 May 22, 2019
Huawei concern 9 May 22, 2019
Cannot download statement 7 May 22, 2019
Tabs 7 May 22, 2019