Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 May 14, 2018
Overdraft on joint account? 8 July 15, 2019
Proof of ID 6 July 15, 2019
Need advice, cifas cat 6 marker. can I get a monzo current account 58 July 15, 2019
New employer - address of Monzo? 10 July 15, 2019
Business account opening link not working 6 July 15, 2019
Using Monzo for budgeting 40 July 15, 2019
[iOS] App fails to recognise duplicate payees with linked accounts 1 July 3, 2019
Monzo Card Not Working On First Bus 32 July 15, 2019
:white_check_mark: [Android/iOS] Unable to create repeating payment 22 July 15, 2019
Monzo not been very helpful 39 July 14, 2019
Emojis and Scheduled payment bugs 5 July 14, 2019
PayPoint Shops don’t know how to process cash deposits 313 July 14, 2019
Repeating Payment - Subscription 2 July 14, 2019
[Android] Payments category defaulting to General 2 July 14, 2019
[iOS] Error when trying to change phone number 1 July 11, 2019
[Android] Transfer issue to joint pot 1 July 13, 2019
180 days period 4 July 14, 2019
Switching to Monzo - Will it affect credit score/rating 10 July 14, 2019
Trying to chargeback with PayPal - a nightmare 30 July 14, 2019
Sumup- Monzo declined? 5 July 13, 2019
Barclays Partner Finance - Declined Application 12 July 13, 2019
[?] Total budget 3 July 13, 2019
Interest and Pots 14 July 12, 2019
Upcoming direct debits /credits 11 July 12, 2019
Payment Requests 7 July 11, 2019
[monzo.com] Monzo USA - Small typo? 5 July 12, 2019
:white_check_mark: [Android] Old spend stuck in committed spending 4 July 12, 2019
Feedback on Negative Reviews 4 July 12, 2019
New Phone problem updating 5 July 12, 2019