Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 14 May 2018
ATM didnt dispense cash yet taken from account 10 29 March 2020
App won’t recognise me 9 29 March 2020
App will not let me post a profile picture 8 29 March 2020
Has hiring been put on hold? 3 29 March 2020
COps job applications ended! 18 29 March 2020
Bug on Android: Setup new account crash loop 2 28 March 2020
Confirm Identity section doesn't accept PIN 3 28 March 2020
How can I know my account number before receiving the card? 15 28 March 2020
Please help - is transferring money into Monzo instant? 26 28 March 2020
In-app chat, where is it? 29 27 March 2020
Monzo closed my account. where is my money? 5 27 March 2020
Merchant Data Corrections 2082 27 March 2020
Billing address 4 26 March 2020
Got a monzo.me payment link—can't pay via app 8 26 March 2020
The in-app chat feature has disappeared 10 26 March 2020
Early payday - does it show in the morning or at 4pm? 4 25 March 2020
[Android] Poor budget summary screen layout 5 24 March 2020
Company wants to take recurring card payment via my debit card my spending limit 5 24 March 2020
Transferring money from my Monzo to my Trading account 7 23 March 2020
Help with live chat 39 23 March 2020
Huawei P30 Pro Overlaying App 3 23 March 2020
Refunds on Sunday 8 22 March 2020
Phone number already in use!? 8 21 March 2020
How do I contact Customer Service? 27 20 March 2020
Postcode finder update 3 20 March 2020
Selling a car taking monzo payment is it safe 10 20 March 2020
Monzo closed my account when will i recieve my money 14 20 March 2020
Get Paid early Help 36 20 March 2020
[iOS] Keyboard doesn’t appear when asked for pin (and touchId bailout fails to work) 2 19 March 2020