Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 14 May 2018
Adding funds to monzo from paypal? 15 20 August 2019
Cheque clearing 19 20 August 2019
Set up bank account now app crashes 2 20 August 2019
[iOS] Pay Early Broken (iOS 13 Beta) 10 20 August 2019
I closed my Monzo account 13 20 August 2019
Security (iOS): Touch ID auth only required when opening the app for the first time 25 20 August 2019
Scared of bank closure 13 20 August 2019
Feed not updating 5 20 August 2019
[Android] Monzo crashes immediately upon opening 15 19 August 2019
Account not updating balance and transactions 3 19 August 2019
Change preferred name 3 19 August 2019
New phone 11 18 August 2019
New to Monzo and online banking 15 18 August 2019
Failed direct debit following switch 3 18 August 2019
Help with getting a loan 3 18 August 2019
App layout - why is mine different? 5 17 August 2019
PayPal transaction 9 17 August 2019
Transactions missing from home tab list 11 17 August 2019
Old monzo card with new style account 5 17 August 2019
Magic link not working, can't start account 28 17 August 2019
Monzo & IFTTT - Support Thread 420 16 August 2019
Merchant Data Corrections 1593 16 August 2019
When is it safe to cancel a Direct Debit? 11 16 August 2019
[Android] Pin Recovery with Fingerprint unlock 1 16 August 2019
A statement of my account 5 16 August 2019
ISA transfer to Monzo 16 16 August 2019
PayPoint Shops don’t know how to process cash deposits 338 16 August 2019
UK salary clearing time? 6 16 August 2019
:white_check_mark: [Android] Bank address copy bug 5 16 August 2019