Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
About the Help category [Help] (13)
Monzo Customer Service - Unhelpful on a query ( 2 ) [Help] (31)
Automatically import transactions to YNAB [Help] (4)
Monzo & IFTTT - Support Thread ( 2 3 4 5 6 7 8 ) [Help] (150)
Can I spend Euros from my Monzo account? [Help] (14)
Tags not working as expected [Help] (11)
Very.co.uk won’t allow Monzo direct debit ( 2 ) [Help] (26)
Paying off HSBC credit card [Help] (6)
Creating a new payee [Help] (12)
Feedback text entry not visible on Nexus 6 [Bug Reports] (1)
Doesnt recognise my email on App [Help] (9)
Problem with log in [Help] (3)
Chat support not working [Bug Reports] (3)
Notes/Tags bug in Android [Bug Reports] (1)
Overlay warning (can't press Send Money button) just started [Help] (8)
In-app chat [Help] (19)
GDPR Question [Help] (15)
Apple Pay not able to set up [Bug Reports] (2)
Accounts Page No Data [Bug Reports] (9)
Unable to save statements [Bug Reports] (5)
Sneak Peeks Displays Incorrectly (iOS 11/12 on iPhone X) [Bug Reports] (5)
Sending cheque to Monzo [Help] (19)
UI glitch when swiping away from a transaction (iOS 11 on iPhone 7) [Bug Reports] (2)
Initial "Split cost using Monzo.me" experience broken [Bug Reports] (6)
Fraud refunds [Help] (9)
Incorrect direct debit summary (Android 7.1.1 on Nexus 6) [Bug Reports] (8)
App Crash on Camera Privicy prompt [Bug Reports] (12)
Days remaining not visible when on the left of summary [Bug Reports] (2)
App [Help] (9)
Monzo prepaid verification levels [Help] (8)