Help


Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug
Topic Replies Activity
About the Help category 13 May 14, 2018
Merchant Data Corrections 1381 May 24, 2019
:white_check_mark: [monzo.me] Can't make payment 15 May 24, 2019
Slow Response Times are Back? 24 May 24, 2019
Using Monzo in Costco 21 May 24, 2019
Monzo Plus - Add ons post setup 5 May 24, 2019
[iOS] Pot transactions initially garbled for joint holder 1 May 24, 2019
Triple charged for a declined transaction 19 May 23, 2019
Monzo & IFTTT - Support Thread 353 May 23, 2019
[monzo.com] "Earn money on your money" is awkward 19 May 23, 2019
Monzo plus card 5 May 23, 2019
Roundup not working properly? 28 May 23, 2019
Monzo loans, now unavailable? 13 May 23, 2019
Unauthorised transaction 12 May 23, 2019
My Monzo App isn't working 12 May 23, 2019
Unable to pay for airline ticket with Monzo card 22 May 23, 2019
Iban 2 May 23, 2019
Reopen closed account (from this year) 6 May 23, 2019
Changing payment/contact names 3 May 23, 2019
Bank transfer from monzo to monzo 34 May 22, 2019
Huawei concern 9 May 22, 2019
Cannot download statement 7 May 22, 2019
Tabs 7 May 22, 2019
Moving from Lloyds 5 May 21, 2019
Contact information for monzo careers? 8 May 21, 2019
When do BACS payments show as pending? 3 May 21, 2019
Duplicate Transactions/Transaction value retroactively changing (Tesco) 21 May 20, 2019
Is Monzo avaliable to 17/18 year olds? 3 May 20, 2019
[iOS] Black view after Touch ID authentication 1 May 20, 2019
No Response from Live Chat 11 May 20, 2019